Privacy Policy
Last Updated: 29 May 2026
1. Introduction
Welcome to CallidusLearn, an online finance education platform operated by Akrobourn Consultants LLP ("Akrobourn", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use CallidusLearn and related services.
By accessing or using CallidusLearn, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Email address
- Login credentials
- Account preferences
- Customer support communications
- Payment-related information necessary to process transactions
2.2 Learning and Usage Information
To provide educational services and track learning progress, we may collect:
- Course enrollment information
- Lesson completion status
- Learning progress data
- Platform usage activity
- Login history
- Device and browser information
2.3 Payment Information
Payments are processed through authorized third-party payment providers, including Razorpay.
CallidusLearn does not store complete debit card, credit card, banking, or payment instrument details on its own servers.
Payment processors may collect and process payment information in accordance with their own privacy policies and applicable regulations.
2.4 Automatically Collected Information
When you access the platform, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Referring pages
- Technical usage information
We may use analytics and monitoring tools in the future to improve platform performance and user experience.
3. How We Use Your Information
We may use collected information to:
- Create and manage user accounts
- Deliver educational content
- Track learning progress
- Process payments
- Provide customer support
- Improve platform functionality
- Maintain security and prevent fraud
- Enforce our Terms and Conditions
- Comply with legal obligations
- Communicate important service updates
4. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, including platform administration, security, fraud prevention, and service improvement
5. Sharing of Information
We do not sell personal information.
We may share information with:
Service Providers
Third-party vendors who assist with:
- Hosting
- Authentication
- Payment processing
- Cloud infrastructure
- Technical support
- Security monitoring
Legal Requirements
We may disclose information when required by law, court order, regulatory authority, or governmental agency.
Business Transfers
In the event of a merger, acquisition, restructuring, sale of assets, investment transaction, or business transfer, user information may be transferred as part of the transaction.
6. Data Retention
We retain information for as long as reasonably necessary to:
- Provide services
- Maintain account history
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
We may retain certain records after account closure where required by law or legitimate business purposes.
7. Data Security
We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
8. Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Data portability where applicable
- Withdrawal of consent where processing is based on consent
Requests may be submitted using the contact information provided below.
9. Children's Privacy
CallidusLearn may be accessed by individuals of various age groups.
Where applicable, parents or guardians are responsible for supervising the use of the platform by minors.
If we become aware that information has been collected in violation of applicable laws, we may take appropriate corrective action.
10. Third-Party Services
The platform may integrate with third-party services, including authentication providers, hosting providers, payment processors, and other technology vendors.
We are not responsible for the privacy practices of third-party services.
Users should review the privacy policies of such providers separately.
11. International Transfers
Your information may be processed and stored in jurisdictions outside your state or country of residence through cloud infrastructure and service providers.
By using the platform, you consent to such transfers where legally permitted.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of the platform after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Information
For privacy-related questions, requests, or concerns, contact:
Akrobourn Consultants LLP
RH 6, Excel Park, Sector 6, Airoli, Navi Mumbai – 400708, India